Everyday Negotiation: Navigating the Hidden Agendas in Bargaining

Part 2: The Promise of connection: Building a Collaborative Relationship

Chapter 6: Getting Collaboration to Work

Collaboration is Not Easy p. 238

Working to Make Room for Relationship Building p. 240

• Creating a comfortable space p. 241
• Creating space for rituals p. 244
• Creating space for story telling p. 248

Work to Encourage Participation p. 254

• Keeping the process transparent p. 255
• Creating a trusting environment p. 257

Work to Keep the Dialogue Going p. 260

• Giving the relationship time to develop p. 260
• Using lulls to work back channels p. 264

Work to Get Everyone to "own" the Problem p. 266

• Looking for links in the problem history p. 267
• Posing questions that encourage the other person to rethink the problem p. 269
• Asking for help p. 271